Godrej SmartCare

Service for Better Living

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TYPE & PERIOD OF "APPLIANCE PROTECTION PLAN"

  • If your Air-Conditioner is outside one year, but less than 5 years of purchase, you can enter into Extended Warranty Scheme* to offer your appliance complete warranty till 5th year. You can opt for 1 year, 2 years, 3 years or 4 years of extended warranty, based on the age of your Air-Conditioner.
  • If your Air-Conditioner is beyond 5 years of purchase, you can opt for Annual Maintenance Contract# for 1 year; with an option to enter into Labour or Comprehensive Contract.

 

WHAT'S COVERED & NOT COVERED UNDER
"APPLIANCE PROTECTION PLAN" ?

PARTS COVERED

  • Cooling coil and condenser covered only for WIN-WIN contracts.
  • Compressor.
  • Sealed system - Gas charging, Suction Line, Capillary and Drier.
  • Window AC - Blower motor, Thermostat, Relay, Capacitor, Selector switch and Oscillation Motor.
  • Split AC- Motor Indoor unit, Motor Outdoor unit, PCB, Contactor, Thermostat, Relay, Capacitor and Oscillation Motor.

PARTS NOT COVERED

  • Cooling coil and condenser not covered for protection plans other than WIN-WIN.
  • Outer Cabinet, cooling coil & condenser, rubber components, Plastic parts, Air Filter, front Grill, Remote Control and Sheet Metal Parts.

SERVICE CHARGES

  • No service Charges for the parts covered in the Plan.
  • 50% discount on the service charges for the part not covered in the plan.

TRANSPORTATION

  • No transportation pertaining to parts covered under plan.
  • For other parts not covered by plan, transportation as per our rate schedule.

MANDATORY SERVICE

  • Win – Win Contract: 1 Wet + 1 Dry Service per year
  • Comprehensive Contract: 2 Services per year
  • Labour Contract: 2 Services per year

Dry Service
  • Check for working of AC before start- Measure voltage, current & earthing.
  • Update condition of AC to customer.
  • Cleaning of AC with Air -blower (cool coil & condenser to be cleaned).
  • Cleaning & washing of Air- filter.
  • Oiling of Fan & Blower Motor.
  • Cleaning of front grill.
  • Checking compressor terminal connections.
  • Check for wiring connections.
  • Check cut-in & cut off cycling of compressor.
  • Measure Grill temp & return air temp after servicing.
  • Check overall working of AC.
  • Give usage & economy tips for better & effective performance.

Wet Service
  • Check for working of AC before start- Measure voltage, current & earthing.
  • Update condition of AC to customer.
  • Dismantling of AC.
  • Washing of Cooling coil & condenser after removal of motor housing.
  • Cleaning & washing of Air- filter.
  • Oiling of Fan & Blower Motor.
  • Cleaning of front grill.
  • Checking compressor terminal connections.
  • Check for wiring connections.
  • Check cut-in & cut off cycling of compressor.
  • Measure Grill temp & return air temp after servicing.
  • Check overall working of AC
  • Give usage & economy tips for better & effective performance in the Plan.

 

* 1 Wet + 1 Dry Preventive Maintenance Visit per year
# No. of Preventive Maintenance Visits per year as per the plans selected

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