Godrej SmartCare

Service for Better Living

  • Call 1800 209 5511 Toll Free
  • sms<godrej><space><care>
    to 53636

TYPE & PERIOD OF "APPLIANCE PROTECTION PLAN"

  • If your microwave is outside one year, but less than 3 years of purchase, you can enter into Extended Warranty Scheme* to offer your appliance complete warranty till 3rd year. You can opt for 1 year or 2 years contract. (Not applicable for Solo models)
  • If your microwave is beyond 3 years of purchase you can opt for Annual Maintenance Contract* either for 1 year or 2 years.

WHAT'S COVERED & NOT COVERED UNDER
"APPLIANCE PROTECTION PLAN" ?

PARTS COVERED

  • Magnetron, Control panel, Control card, Fan motor, Capacitor, Diode, Micro-switch , Heater, Thermostat, Timer, Transformer, Turn table motor, Internal wiring and key board.

PARTS NOT COVERED

  • Outer Cabinet, Aesthetic components, Plastic and glass parts, Rubber components, Colored components and Light bulb.

SERVICE CHARGES

  • No service Charges for the parts covered in the Plan.
  • 50% discount on the service charges for the part not covered in the plan.

TRANSPORTATION

  • No transportation pertaining to parts covered under plan.
  • For other parts not covered by plan, transportation as per our rate schedule.

MANDATORY SERVICE

  • Check for voltage, & earthing at the point of electric supply to appliance. (Voltage must be between 220 to 230Volts AC. Insure proper earthing by checking voltage between Phase & Neutral wire, Phase & earth wire, Earth & neutral wire. When earthing is Strong(ok) then you will get same voltage reading between phase & earth and phase & neutral. More the variations weaker is the earthing.)
  • Dusting of external ventilation slots.
  • Check ventilation slots & ensure that there should not be any clogging.
  • Take special care to prevent chocking of vents or exhaust outlets.
  • Make sure that water or food remains don’t seep into the vents.
  • Cleaning of internal microwave cavity.
  • Check for plastic parts for breakages etc.
  • Check door alignment.
  • Check gasket/choke cover for crack.
  • Cleaning of appliance externally with liquid cleaner.
  • Check light bulb & door interlock switch functioning.
  • Give usage & economy tips for better & effective performance.

 

* 1 Preventive Maintenance Visit per year

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