Godrej SmartCare

Service for Better Living

  • Call 1800 209 5511 Toll Free
  • sms<godrej><space><care>
    to 53636

TYPE & PERIOD OF "APPLIANCE PROTECTION PLAN"

  • If your refrigerator is outside one year, but less than 5 years of purchase, you can enter into Extended Warranty Scheme* to offer your appliance complete warranty till 5th year. You can opt for 1 year, 2 years, 3 years or 4 years of extended warranty, based on the age of your refrigerator.
  • If your refrigerator is beyond 5 years of purchase (both direct cool & frost free), you can opt for Annual Maintenance Contract* for either 1 year or 2 years.

WHAT'S COVERED & NOT COVERED UNDER
"APPLIANCE PROTECTION PLAN" ?

PARTS COVERED

Compressor, Sealed System - Gas charging, Evaporator, External condenser, Suction line, Capillary, drier.
Functional Items
1. Direct cool - Relay & Thermostat.
2. Frost free- Relay, Thermostat, Fan Motor, Timer, Bi-metal Thermostat & Thermal Fuse.

PARTS NOT COVERED

  • Cabinet & Liner
  • Coloured components
  • Plastic and Glass items
  • Door Gasket assembly
  • Light bulb
  • Light switch

SERVICE CHARGES

  • No service Charges for the parts covered in the Plan.
  • 50% discount on the service charges for the part not covered in the plan.

TRANSPORTATION

  • No transportation pertaining to parts covered under plan.
  • For other parts not covered by plan, transportation as per our rate schedule.

MANDATORY SERVICE

  • Check for voltage, current & earthing at the point of electric supply to appliance.
  • Check for drainage system & ensure that there should not be any clogging.
  • Dusting of External condenser.
  • Dusting of compressor surroundings.
  • Checking compressor terminal connections.
  • Cleaning of water evaporation pan (for removal of bad odour).
  • Check cut-in & cut -off cycling of compressor.
  • Measure temperature in freezer & refrigerator compartment to confirm cooling performance.
  • Explain various temperature zones.
  • Check for plastic parts for breakages etc.
  • Check door alignment.
  • Check gasket for air leakage.
  • Cleaning of appliance with liquid cleaner.
  • Check light bulb & light switch functioning.
  • Give usage & economy tips for better & effective performance.

 

* 1 Preventive Maintenance Visit per year

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