Godrej SmartCare

Service for Better Living

  • Call 1800 209 5511 Toll Free
  • sms<godrej><space><care>
    to 53636

TYPE & PERIOD OF "APPLIANCE PROTECTION PLAN"

  • If your washing machine is within 2 years of purchase (within warranty) you can enter into Extended Warranty Scheme* to offer your Appliance complete warranty till the end of 4th year.
  • If your washing machine is beyond 2 years of purchase, you can opt for Annual Maintenance Contract* for a period of 1 year or 2 years.

WHAT'S COVERED & NOT COVERED UNDER
"APPLIANCE PROTECTION PLAN" ?

PARTS COVERED

  • Semi Automatic - Wash motor, Spin motor, Wash Timer, Spin Timer, Mechanical assembly, Buzzer, Capacitor and Bellow assembly.
  • Fully Automatic - Control Card, Program Timer, Motor, Water level sensor, Mechanical assembly, on / off switch, Capacitor, Inlet valve, Drain Valve, Geared Motor, Transformer and Suspension set.
  • Front Load - Motors, Inlet valve, Control Card, Water level sensor, Heating coil, Temperature Sensor and Door lock.

PARTS NOT COVERED

  • Outer Cabinet, Aesthetic Components, Plastic and Glass parts.

SERVICE CHARGES

  • No service Charges for the parts covered in the Plan.
  • 50% discount on the service charges for the part not covered in the plan.

TRANSPORTATION

  • No transportation pertaining to parts covered under plan.
  • For other parts not covered by plan, transportation as per our rate schedule.

MANDATORY SERVICE

  • Check for Voltage, Current & earthing at point of supply.
  • Check the functioning of Timers (spin & wash).
  • Check working for Wash - Rinse - Spin cycle.
  • Check & explain leveling of washing machine.
  • Check for V - belt tension.
  • Lint filter cleaning.
  • Check for wash actions.
  • Give usage & economy tips for better & effective performance.

 

* 1 Preventive Maintenance Visit per year.

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