Mechanical Locks
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To book service request customers can Get in Touch with us
Yes, we do give assistance under our 'Home Safety Check-up' Campaign to the customers residing in serviceable territory.
Our team responds within 5 Minute of call registration via SMS and provide the solution within 24 working hrs. for Urban territories and within 48 hours for Rurban territories. In case of Emergency services, we attend the site within 2 hrs. during the day and within 4 hrs. during the night. (Subject to verification process of house owner)
* For installation service request Door and site should be ready for installation.
* Refer Service charges
* For installation service request Door and site should be ready for installation.
* Refer Service charges
Warranty terms depends on the category and model of the product. Customer can check the product packaging for the warranty terms
Yes, you can register your warranty request with our 24/7 toll free number 18002095511.
You can avail our emergency opening services in case of any such situation by contacting our 24/7 Toll free number 18002095511.
In an event of loss of key / misplaced key, It is highly recommended to change the cylinder / lock. To avail this service, you may register a service request
Locks Service Charges
Do's
- A lock should be installed by a company trained technician only (By the company Authorized Technicians)
- Install the lock only when Door and Frame are levelled correctly
- For periodic cleaning and lubrication of the lock spray 'ZORRIK88' / 'WD40'/ 'CRC'/ 'RUSTLICK631' in the keyhole, insert the key and operate the lock several times
- Lock masking should be done before Varnishing and painting the door or/ and Interiors to maintain the original finish and smooth operation of the lock
- Keep battery power bank with you for emergency opening of digital lock
- To maintain secrecy of your password, Use Spycode feature
- For greater safety keep changing the user password at regular basis
- For proper home Safety; the Door, door frame and lock on the door should be strong and in good condition
Dont's
- Do not install the lock in under construction or renovation sites
- Do not open the lock with anything other than its designated key.
- Do not apply excessive force on the key to open the lock.
- Do not close the door/ drawer/ cabin when the bolts of the lock are in open condition, this could damage the lock mechanism.
- Do not apply any oily substance in case lock is jammed
- Do not hammer on the screw head to install the lock
- Do not share your password / Master password with anyone
- In case you lose the smart card, Delete the card and issue new card to the card owner
- Do not operate the lock with wet hands
Tips on how to keep your home Safe
- Change the Locks, if you are moving in a new house
- Consider installing safety door for your house it will give you additional security.
- Do not open Storwels /Safes in front of servants or unknown visitors.
- Employ domestic servant only after Police Verification
- Engage maintenance staff only after personal verification
- Always keep your valuables in Safe or deposit the same in a safe deposit locker at the bank.
Keeping you and your family secure
- Install Branded locks to doors and put Safety grill on windows also consider a door chain and viewer for added security.
- Fit a burglar alarm and ensure that the burglar knows you have one by putting the bell box in a highly visible place.
- Do not give access of your keys by hiding it anywhere outside of your house.
- When you go away from house do not leave notes on your door and keep your neighbors informed.
- When you are away close the curtains and leave lights on a timer to give the illusion that the house is occupied.
Locks Sparepart Catalog
Locks User Manual